1. Our Commitment to Confidentiality
At Mindful Mastery by Coco Kateeb (Kawther AlKateeb), client privacy and discretion are the foundational bedrock of our advisory containers. All conversations, diagnostic assessments, personal reflections, session notes, and strategic correspondence shared during private advisory are guarded with strict confidentiality. We do not sell, rent, or trade your personal data under any circumstance.
2. Information We Collect
We only collect personal information that you voluntarily choose to provide when interacting with our platform, scheduling consultations, or purchasing products:
- Contact Data: Full name, email address, phone number, and location time zone when submitting inquiry forms or scheduling calls.
- Advisory Context: Background notes, current inflection points, and objectives submitted during pre-session onboarding.
- Transactional Details: Billing information and purchase history when acquiring digital publications, workbooks, or masterclasses.
3. Purpose and Legal Basis of Processing
Your information is processed exclusively for the following legitimate purposes:
- To conduct 1:1 advisory sessions, somatic regulation coaching, and executive mentorship.
- To deliver digital products, audio guides, and invoice confirmations.
- To respond to confidential client inquiries and schedule clarity discovery calls.
- To maintain administrative compliance and platform security.
4. Third-Party Technologies & Tele-Sanctuary Security
We partner only with vetted, enterprise-grade technology providers adhering to strict privacy and encryption benchmarks:
- Calendly: For synchronized private calendar scheduling and automated timezone conversion.
- Zoom / Video Tele-Sanctuary: For secure, encrypted HD video advisory calls.
- Stripe / Payment Gateways: For end-to-end PCI-compliant encrypted transaction processing. We do not store raw credit card numbers.
5. Data Retention & Your Sovereignty Rights
We retain your personal records only for as long as necessary to fulfill advisory obligations or satisfy statutory accounting requirements. You retain full rights to request access to, correction of, or permanent deletion of your personal records from our databases at any time.
6. Inquiries & Data Protection Officer
For any questions regarding our confidentiality pledge, data governance, or to exercise your privacy rights, please contact our confidential correspondence desk directly at support@cocokateeb.com.